Privacy Policy
Last updated: January 1, 2026
This Privacy Policy explains how Clad (“Clad”, “we”, “us”, or “our”) collects, uses, and protects your information when you use the Clad Chrome extension, our website located at tryclad.com, and related services (collectively, the “Services”).
1. Information We Collect
a. Information You Provide
- Email address and account information
- Subscription and billing details (processed by third-party providers)
- Images of yourself that you upload or select for virtual try-on
- Support requests or communications
b. Automatically Collected Information
- Browser type, device information, and extension usage data
- Pages or product images you interact with using the extension
- IP address and approximate location
c. Images and Visual Data
Clad processes images of you and product images solely for the purpose of generating virtual try-on previews. These images may be temporarily stored and processed using machine learning models. We do not sell or license your images to third parties.
2. How We Use Your Information
- Provide and improve virtual try-on functionality
- Operate and maintain the Chrome extension and website
- Manage subscriptions and payments
- Communicate with you about your account or updates
- Prevent fraud, abuse, and security issues
3. Subscriptions and Payments
Clad offers recurring subscription plans. Payments are processed by third-party payment processors (such as Stripe). We do not store your full payment card information on our servers.
4. Sharing of Information
- Service providers who help operate the Services
- Compliance with legal obligations or lawful requests
- Protection of the rights, safety, and security of Clad and users
5. Data Retention
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, and enforce our agreements.
6. Your Choices and Rights
You may access, update, or delete your information and cancel your subscription at any time through your account settings.
7. Security
We use reasonable safeguards to protect your information, but no system is completely secure.
8. Children’s Privacy
Clad is not intended for children under the age of 13.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
hello@tryclad.com